Our Staff & Consultants


Wendy Quarles, Director
Wendy Quarles works as the director of the Center for Human Services Education, a division of Heritage Christian Services. In her role, she is responsible for creating and providing education and training opportunities/events for staff from Heritage Christian and partner non-profit organizations. Wendy brings 27 years of experience working in the human services field. Her roles have ranged from residential counselor to vocational services director.


Maura Denning, Works as a Training and Organizational Development Specialist The Center for Human Services Education, a division of Heritage Christian Services.Maura brings to her role 21 years of experience in Vocational Rehabilitation with roles ranging from Job Coach to Program Coordinator. Over the span of her career she has developed a specialty in providing supports and services to job seekers who are Deaf/Hard of Hearing and has received acclaim for the Sign Language and Understanding Deaf Culture courses she developed/taught for Monroe County NY employees, Rochester Fire Department and graduating Law Enforcement Officers. Maura brings a varied background to the TODS role, she spent several years working in Human Resources in the business sector which allows her a unique stakeholder perspective. As a result of her passionate advocacy she was elected to the position President of the Rochester Area Employment Network for two consecutive terms, she was instrumental in the annual NDEAM Employer Recognition event in the Greater Rochester Area.At the Center for Human Services Education, she will work on the Innovations in Employment Supports statewide training project creating training curriculum, designing resource materials and teaching Innovations courses. She is a talented instructor and operates on the belief that learning collectively will lead to great opportunities for professionals in the field! Maura lives in Rochester NY with her husband, Jim and their 2 dogs, Bailey and Jack.


Linda Selby, Instructor
Linda Selby works as an instructor at Heritage Christian Services. As an instructor, Linda facilitates training with staff in a variety of areas including first day orientation, program education, SCIP-R, CPR, AED training, and First Aid to name a few. Linda has been with HCS since 2001 and has served in various roles which have included both direct care and management positions. She has been an Instructor since 2007. Linda also works with CHSE by providing many of the trainings listed for provider agencies.

Consultant Trainers

Jeffrey P. Dulko, Ph.D., CRC., LMHC is currently the vocational program manager and a therapist for a PROS mental health recovery program at Rochester Rehabilitation in Rochester, NY. He has been a certified rehabilitation counselor for the past 23 years and received his M.A. in Rehabilitation Counseling from NYU and his doctoral Degree in Counseling Psychology from the West Virginia University.

 Jeffrey J. Tamburo, LMSW, CESP, works as a Faculty Extension Associate for Cornell University’s Industrial and Labor Relations School, in the Employment and Disability Institute. Previously, he worked for the Center for Human Services Education, a division of Heritage Christian Services, as a Training and Organizational Development Specialist. Since 2013, Jeffrey has served as lead trainer for the NYS Consortium for the Advancement of Supported Employment (NYS CASE), a Cornell initiative and an ACCES-VR funded project that offers training for supported employment providers across New York State. His employment at Cornell also includes work as a Training Specialist for the Northeast ADA Center, where he provides training on the Americans with Disabilities Act to individuals and organizations in New York, New Jersey, Puerto Rico, and the U.S. Virgin Islands. Jeffrey also worked for many years as Director of Employment Services for Enable, an affiliate of the Cerebral Palsy Associations of New York State. He also served as Project Administrator for the NYS Institute for Health Transition Training, where he played a key role in the creation, design, and dissemination of Healthy Transitions, a web-based tool for youth with developmental disabilities, families, service coordinators and health care providers. Jeffrey served two terms as Co-President of New York State Association of People Supporting EmploymentFirst (APSE) and retains an active APSE membership while continuing to serve as an ex-officio member of the board of directors. Jeffrey has also served as Chair of the National APSE Employment Support Professional Certification Council, and was among the first individuals in the nation to hold the Certified Employment Support Professional (CESP) designation. Jeffrey holds a Master of Social Work from Syracuse University and a Bachelor’s Degree from Villanova University. He lives in Syracuse with his spouse and three children.

Emily B. Ellis is the founder and president of Giving Back to Our Communities, Ltd which is a faith-based consultant group specializing in helping families and organizations in multicultural communities develop the skills they need to access and provide quality services to their family members and constituents with developmental disabilities. She is also the co-owner of Sight & Sound Productions; a family owned video production and duplication services company located in the heart of downtown Yonkers, New York.

Laura McCaffrey has a master’s Degree in Social Work with an emphasis in clinical services. She has been working in the field to support people with Developmental and Intellectual Disabilities for over 20 years. Her experience reaches from the days of the Day Treatment Program to today, running one of the largest employment programs for people with ID.DD. Laura is currently the Assistant Director for Employment and Business Services at AHRC-NYC. She began this role at AHRC-NYC in 2001. Prior to this, she worked as a social worker and clinical supervisor for Helen Keller Services for the Blind. She was the Acting Executive Director for A-1 Universal Services, providing MSC and respite supports to the ID/DD community.

Christina Murgola, CESP, works as a Vocational Rehabilitation Counselor within Eastern Suffolk BOCES Supported Employment Services. She is currently pursuing her Masters of Science Degree in Rehabilitation Counseling through the University at Buffalo, State University of New York on-line Graduate School of Education. Christina has been immersed in the rehabilitation community on Long Island for over 15 years, serving in various capacities across many different professional affiliations. Previously, Christina worked for many years as the Senior Program Administrator of Supported Employment Services for AHRC Nassau. In her time at AHRC Nassau, Christina worked in every capacity of Supported Employment service delivery from front line job coaching to program management. She has been an active member of local provider associations and previously served as co-chair the Nassau Placement Network from 2009 to 2014. She is currently a member of the Suffolk County Rehabilitation Council serving in dual capacities of Treasurer and Vice President of the council’s board. Christina is a member of the New York State Association of People Supporting EmploymentFirst (APSE) and serves as the Long Island Regional Representative and a member of the board of directors. Christina believes that professional development and the process of learning will not only enhance our ability to deliver quality supports and services, but will assist in elevating the field. She holds a Bachelor’s Degree in Sociology from SUNY Stony Brook University and expects to finish graduate school in the Spring of 2017. She lives on Long Island with her husband, daughter and rescued pit bull puppy.

Jim Scutt graduated from SUNY Fredonia and shortly after he began working in the field of Supported Employment. Jim has worked as a consultant for the Innovations is Employment Supports project since its inception. Jim uses his vast experience in Supported Employment to deliver, develop and design trainings that will help to develop people’s skills in delivering Supported Employment services. When Jim is not working as consultant trainer for the Innovations project, he is the Director of Vocational Services at People Inc located in Western New York where he manages and develops programs and initiatives focused on employment and vocational outcomes. In addition to his job at People Inc., James also serves as President of the New York State Association of People Supporting Employment First (NYSAPSE) Board, and holds various leadership positions locally within his community. Jim strongly believes with the appropriate supports and discovery that everyone who has the desire to work can do so. This belief starts with making sure the people providing the employment supports have the right tools and knowledge to provide comprehensive and responsible services. Jim lives in the Buffalo Niagara region of New York with his wife and 2 children.

Barbara Shay has a Masters in Vocational Counseling from New York University and is a certified rehabilitation Counselor. She has served as a consultant and trainer for SUNY Buffalo on both the SETI and TACE Projects. She is a trainer for Innovations in Employment Supports for the Office for Persons with Developmental Disabilities (OPWDD), New York State Rehabilitation Association, Inc. (NYSRA) and the Center for Human Services Education, a division of Heritage Christian Services.

Esther Weinstein has an extensive background in developing, implementing and providing innovative services to individuals with disabilities, which include, but are not limited to supported employment, day habilitation, pre vocational services, case management and Intensive Psychiatric Rehabilitative Treatment (IPRT). She has provided supported employment services for many years, and has provided training and education to staff throughout New York, New Jersey and the Virgin Islands.
Mandy Hartman is an independent human service/education consultant and holds a Master’s Degree in Public Administration with a Certificate in Non-Profit Management and a Bachelor’s Degree in Social Work with a minor in gerontology from the State University of New York, College at Brockport. Mandy has 30 years of experience in the non-profit sector with humble beginnings as a direct support professional, advancing into program management and ending her career in executive management. Most recently Mandy spent nine years working with LDA Life and Learning Services. In her role as the Deputy Executive Director Mandy was responsible for overseeing all program operations for multiple divisions, developing new education opportunities for at risk youth, building community and regional collaborations, strategic planning, grant and policy writing, creating opportunities for individualized supports, training and serving as advisor to the self-advocacy group Friends Helping Friends. Prior to joining LDA Mandy worked for eight years at The Health Association as the Assistant Program Director overseeing multiple programs, designing service options for under-served populations, building community networks and providing a variety of staff trainings. Mandy has also worked with the Arc of Monroe and United Cerebral Palsy in the past. After a successful career in envisioning new models of support, individualized services and building community collaborations, Mandy now directs her passion to helping other non-profits, professionals and educators in developing curriculum, writing policies and procedures, training and implementing new service models. She is a proficient researcher and highly skilled at creating curriculum, specialized training, policy development and grant writing. Mandy’s varied background in the non-profit sector and extensive knowledge of multiple funding streams coupled with her ability to bring a variety of community partners together provide an exceptional foundation for creating change on both the individual and organizational level. Passionate about the success, achievement and growth of each unique professional, educator or organization Mandy works with; she provides individually tailored support and assistance to achieve those personalized outcomes.  

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